Axiomyx Terms of Sale and Subscription

Document version: 1.1 Effective date: 2026-08-26 Last updated: 2026-08-26

1. Scope

These terms govern Axiomyx Personal Free, Axiomyx Premium subscriptions and self-service orders for Axiomyx Business. The licensor and supplier is AXIOMYX LIMITED, NZBN 9429052870873, New Zealand Companies Office company number 9345215, status Registered (Axiomyx).

Apple or Microsoft distributes Personal and processes Premium purchases under the terms shown in the relevant store. Lemon Squeezy acts as merchant of record for supported Business checkout transactions. Axiomyx remains responsible for the Software, licence scope, product descriptions, activation service, and support it promises.

2. Products and prices

Personal Free does not require a Premium subscription. Premium is priced in US dollars. Local currency conversion, taxes and store terms may apply. Business is priced in New Zealand dollars. The total, currency, tax, billing cycle, and terms presented by the relevant store or checkout before order completion control the transaction.

Founding pricing may change as the product and service model mature. Axiomyx may change prices for future purchases or renewals after appropriate notice. A founding price is not guaranteed permanently. A change does not alter a period already paid for.

Enterprise pricing is custom through Talk to us. Evaluation, user limits, deployments, support, and offline licensing are negotiated directly and are not governed solely by self-service terms.

3. Order and delivery

Personal Free is installed and updated through the relevant Apple App Store or Microsoft Store without a Premium purchase. A Premium or Business order is completed when the relevant store or checkout confirms it. Business order records, licence information, subscription controls, and available releases are provided through the applicable Business commerce and delivery flow.

The Customer must provide accurate account, billing, and tax information. Licence keys are credentials and must be kept secure.

4. Free trial

Personal Free is an ongoing no-cost plan, not a time-limited trial. Premium includes a trial only if the relevant store listing expressly offers one. The store listing controls eligibility, duration, renewal, and cancellation. Axiomyx does not separately promise a Premium trial.

An eligible Business checkout may include a 30-day free trial when clearly stated before acceptance.

• The trial starts when checkout is completed.
• A valid payment method is required.
• No subscription charge is made at trial commencement.
• The selected annual or monthly Business subscription is charged automatically after 30 days unless cancelled before the trial ends.
• Cancelling the trial through the Lemon Squeezy customer portal before expiry prevents the first subscription charge.
• A trial can be limited to genuine evaluation and to the trial Entitlement described in the licence agreement.

The Customer should cancel early enough for the provider to record the cancellation before trial expiry. If the portal fails, the Customer should contact av@axiomyx.tech promptly and retain evidence of the attempt.

5. Subscription renewal and cancellation

Premium and Business subscriptions renew automatically using the billing cycle shown at purchase until cancelled. The relevant commerce provider may retry a failed payment and apply its payment-recovery process.

Personal customers manage or cancel Premium through the Apple or Microsoft account used to subscribe. Business customers manage or cancel through the Lemon Squeezy customer portal. Cancellation after a paid period begins ordinarily prevents the next renewal, subject to the provider's terms, statutory remedies, and approved refund decisions.

After Premium cancellation, expiry, revocation or refund, Personal reverts to the Free plan. Existing retained evidence remains available. New additions, connected-folder growth and source replacements are governed by the 500 MB Free allowance until Active Evidence is reduced below the allowance or Premium is restored. Removing a source from Axiomyx does not delete the original source files.

After Business non-renewal, the Customer may continue using the last release fully paid for and validly activated, within the purchased limits.

6. Payment methods, card data, and tax

Personal Free requires no Premium payment. Available Premium and Business payment methods are those shown by Apple, Microsoft, or Lemon Squeezy at checkout. Those providers handle payment credentials. Axiomyx does not receive complete card details through these checkout flows.

The relevant commerce provider calculates and collects applicable taxes under its terms. The Customer remains responsible for its own accounting, deductions, and tax obligations.

7. Product scope

Personal is for one person. Personal Free permits up to 500 MB (500,000,000 bytes) of Active Evidence in each installed Personal product. Axiomyx Premium removes the Axiomyx Active Evidence quota for the Personal product covered by that subscription. A separate Premium subscription is required for each Personal product. Installation and device access are governed by the relevant store and account terms.

Active Evidence means the supported source files currently added to and retained in Axiomyx. The allowance is measured from source-file sizes recorded for retained evidence, not the derived database size or unsupported files that are not indexed.

Business is for one legal entity using customer-controlled infrastructure, with up to ten Authorised Users, one production Deployment, and one non-production Deployment after paid conversion.

Personal is delivered as a native store application and uses embedded SQLite. Business is delivered as Docker/OCI artefacts for documented customer-controlled infrastructure. Enterprise packaging is agreed in writing. Managed hosting, customer backups, or round-the-clock operations are not included unless a negotiated Enterprise order expressly provides them.

8. Refunds and remedies

The refunds, remedies, and cancellation policy forms part of these terms. It distinguishes trial cancellation, subscription cancellation, statutory remedies, and discretionary refunds. Nothing in these terms excludes a non-excludable right or remedy under New Zealand law.

Subject to applicable law and any approved discretionary decision, an ordinary refund is not due solely because the Customer changes its mind, does not use the Software, or forgets to cancel a trial or subscription. This position does not limit any statutory guarantee, cancellation right, refund, damages, or other remedy, including rights that apply to Personal customers under the Consumer Guarantees Act 1993.

9. Privacy

Personal distribution and Premium subscription data is processed by Apple or Microsoft. Business checkout and subscription data is processed through Lemon Squeezy. Activation and support involve the limited account, commerce, licence, activation, and support metadata described in the privacy notice, which may be processed outside New Zealand. Customer operational data remains customer-controlled during normal operation, but Customer-selected connectors and support disclosures can transmit data to third parties.

Changes to these Terms

AXIOMYX LIMITED may update these Terms from time to time to reflect changes to the software, security requirements, applicable law, third-party services, support arrangements or commercial model.

The current version and effective date will be published on the Axiomyx website.

Administrative, clarifying or legally required changes that do not materially disadvantage the customer may take effect when published.

AXIOMYX LIMITED will give at least 30 days’ notice of a material change that adversely affects an existing customer’s rights or obligations.

Changes apply prospectively. They do not remove rights already accrued, reduce any statutory right that cannot legally be excluded, or remove a customer’s right to continue using the last fully paid Axiomyx release under the terms applicable to that release.

Any change to subscription price or billing frequency applies only to a renewal occurring after the notice period, unless the customer expressly agrees otherwise.

A customer may cancel before a material change takes effect. Cancellation prevents future renewal but does not ordinarily create a refund for the current paid period, subject always to statutory rights and remedies.

10. Incorporated terms and contact

The published versions of the software licence agreement, privacy notice, refunds policy, support policy, third-party disclosure, licence matrix, and deployment-boundary document apply to an order when made available before acceptance. The checkout or accepted order states any applicable order of precedence.

Sales: av@axiomyx.tech Support and billing assistance: av@axiomyx.tech Legal notices: av@axiomyx.tech

These terms are governed by New Zealand law. Courts and statutory forums with jurisdiction under applicable law may hear disputes, and mandatory consumer jurisdiction and statutory rights are preserved.